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Automatización de Onboarding e Identidad Visual para Plataforma Financiera

Alta fricción y aspecto legado en proceso KYC de plataforma Fintech.

Narrative blocks

0

Visual assets

0

Tech capabilities

4

Case in editorial build

The structure is ready to receive screenshots, flows, and visual artifacts from Sanity without rebuilding this page.

Role

Lead UX & Automation

FigmaFramer Motionn8nClaude API

The challenge

What had to be solved

Alta fricción y aspecto legado en proceso KYC de plataforma Fintech.

The approach

How the response was structured

Sustituir revisión pasiva con micro-interacciones activas y validación OCR automatizada

Case narrative

From context to impact, with full traceability

Each block keeps a clear sequence: diagnosis, design decisions, implementation, and learning for future iterations.

Phase 01

Uncover friction before designing the screen

Heuristic audit

01

Abandono del 70% en subida de escaneo de pasaporte.

Phase 02

Design a system that guides decision-making

Workflows and deliverables

01

Flujos de validación asistidos por agente LLM y Feedback SSE.

Phase 03

Turn the narrative into a usable experience

Implementation and refinement

01

Micro-animaciones de espera. Carga síncrona visual.

Impact

What changed once the flow was rebuilt with intention

This layer avoids inflated metrics or forced performance claims. It reads the observable shift in clarity, operating rhythm, and user confidence.

Synthesized outcome

+200% onboardings diarios exitosos y menor carga compliance.

Operational rhythm

Reducción dramática de carga manual en equipo Compliance.

Technical stability

+200% onboarding success rate.

Keep exploring

This case is one piece of the full system, not an island.

If you want to review another project or talk about product, UX, and front-end execution, here is the next best route.

UX/UI & CRO

MP Asistencias Legales

El servicio aborda una situacion emocionalmente cargada y legalmente compleja, asi que la experiencia no podia depender de promesas vacias ni de…

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